How to Fill Out a Report Card in the Coach Portal
➡️Step 1: Log in to your Coach Portal account
➡️Step 2: Locate the classes for which you need to make report cards
➡️Step 3: Summary of your students' current swim levels
➡️Step 4: Three methods to update your students' report cards
➡️Step 5: Using the Portal to update your students' report cards
We have moved to a 100% digital way of reporting our student progress. This means there are no longer physical report cards to hand out, and all report cards will be done online by you.
If you haven't already, please read our Jackrabbit: Coach Portal page to learn how to log in to your Coach Portal account, which is required to fill out each student's report card.
As of Monday, July 14, 2025: The first time any student joins your class, whether they are a past student, or brand new, their report card will show no levels completed. After you do your assessment of each student on their first day of lessons, please update their report card to reflect the skills they have successfully completed. The most advanced level that is not 100% completed will be their Swim Level.
After Friday, July 25, 2025: You may start to see students who already have Swim Fins Levels assigned from this point onward, though we expect the large majority of students to still need their levels to be updated over the next year as we build our database.
All returning students who have swam with us since the July 14, 2025 update to online report cards will have an existing record in our system that will carry forward indefinitely. You will simply update their record as they complete additional skills.
This is very easy and can be done from a computer, phone, or tablet! Below is a very quick tutorial video that Dawn has put together for you showing you a sample of how to update both a brand new student's report card and a returning student's report card. If you prefer written instructions, please keep scrolling down past the video to see a step-by-step guide laid out.
You should have already set up your Coach Portal account as per the instructions in our Jackrabbit: Coach Portal page. If you have not done so, please do so now, as this is urgent.
Click the button below to go to the Coach Portal login screen.
Click on the "Manage Activities" tab at the top of the portal.
If the classes you want to work on are happening today, then please skip this step and proceed to Step 3.
Expand the "Activities Filters" banner and select the date for the classes that you want to work on. You must put a specific date - unfortunately there is no way to simply filter "all my Sunday classes," you must pick a Sunday that happens within the session dates. This should be all you need to do to get the classes you need - you can ignore all the other fields.
Once you click "Go," all the classes that you have that day should show up in a list below.
To update their report card, you will want to click on the "Skills/Levels" button on the right side next to the class.
Once you've clicked on the Skills/Levels button next to the classes you want to update, you will get a summary of all your students' progress on every level. Read it like a chart: the levels will be listed above horizontally, making columns, and the students will be listed vertically, making rows.
Filled in green checkmarks indicate that the student has completed all skills in that level, meaning they have completed the level (in the picture below, Dawn has completed Swim Levels 1, 2, and 3). The date range below indicates the date the student started the level, and the date they completed (or "attained") each level. The date format is dd/mm/yy.
A blue, partially filled in circle means the student is progressing on that level currently. Ichabod is currently progressing on Swim Level 2. You'll notice there is only one date below a blue circle, indicating that this level was started on that date, but as the level is still incomplete, there is no completion date.
A white circle with a red outline indicates that the student has not started that level yet. As Ichabod is still currently progressing on Swim Level 2, he has not started Swim Level 3 yet. There is no date for this level as they have not started it yet.
To put it all together, you read this chart as follows:
Swim Level 1: Dawn and Ichabod have both completed this level.
Swim Level 2: Dawn has completed this level, and Ichabod is currently progressing on this level now.
Swim Level 3: Dawn has completed this level, and Ichabod has not started it yet, as he needs to pass Level 2 first.
There are three different ways you can update your students' progress, and we'll go through all of them below.
You can update the skills for all levels for one student. This is helpful if you have a student who is on track to complete more than one level in a session.
You can do this by clicking the pencil underneath that student's name. Clicking this button opens a skills list for that student, spanning across every available Swim Fins level, both complete and incomplete. You can see below that clicking on the pencil under Ichabod's name pulls up a list of all Swim Fins Level skills, and shows which ones he has attained, and which ones he has not.
You can update the skills for one level for all students at once. This is helpful if you happen to have a class where most (if not all) of your students are the same level.
You can do this by clicking the blue level button at the top of the chart. Clicking this button opens the skills list for all students in the class. In our example, clicking "Swim Level 2" opens the Level 2 skills list for both Dawn and Ichabod, where you can then check off the skills they have completed.
You can update the skills for one level for one student at a time. This is likely the method most of you will end up using as it's more likely that you will have students in varying levels in your classes.
You can do this by clicking on the Started/Attained/Not Started icons for the student's level. This will pull up the skills for only that level and only that student. In the example below, clicking on the blue "Started" icon under the Swim Level 2 column, and in Ichabod's row, pulls up his skills list for Swim Level 2. This will only display Ichabod's skills for Swim Level 2. If you want to pull up his skills for Swim Level 1, or Swim Level 3, you would need to click on the green checkmark icon, or the red-outlined circle icon (or simply use method 1 above).
⚠️Always make sure you click the blue "Save" button at the bottom before you close out of anything!⚠️
Updating the progress of your students is literally as easy as clicking the checkboxes.
⚠️At the start of the session, I recommend checking off the "Started" boxes for every skill in the student's current level, if they are not already checked off from a previous session. You can do this by clicking each empty box individually, or simply click the global box at the top, which will apply whatever status you choose to all boxes underneath. You can do this for both the "Started" boxes and the "Attained" boxes. You will notice that today's date will automatically fill in under the checkbox for you.
When a student has successfully completed (or attained) a skill, you can click off the "Attained" box that corresponds to that skill. When you do this, the current date will automatically fill in, and the parent will be able to see that on their report card.
⚠️Please note: you don't want to check off the "Attained" box for the Level row (Swim Level 3 in the example above) until the student has completed all the skills in the level. The Level box should be the last box you check off (unless you are using the global boxes because they have fully completed the level).
Once all skills in a level, and the level itself, are marked as attained, the status icon on the main page will update to the green checkmark.
You are able to leave comments for the student/parent about each skill or level, if you like. To leave a comment, click on the little pieces of paper on each level/skill row, to the left of the checkboxes. This will open a little text box where you can add comments. You can open as many comment sections at one time as you like. An empty piece of paper means there are no notes. A filled in piece of paper means you've already written notes for that item - but you are free to update or delete them if you want! Please note that all comments you leave will be viewable by the parent when they log in to their parent portal.
You can also manage all your comments across all levels and skills at once by clicking on the little paper icon underneath the student's name. This will open a window that will automatically open all the comment boxes for all the levels and skills.
Remember, if you do want to leave comments, we have pre-written comments for you to copy and paste on our Report Card Comments page. If you want to write your own comments, follow the compliment sandwich approach on the Report Card Chart & Report Cards page.
All report card changes you made will immediately update on the parent's side as soon as you click save, and they'll be able to go in and see what skills their child completed, as well as any comments you left.